Course curriculum

  • 1

    Getting Started

    • A Message from the Instructor

    • What is Operations Management (OM)

    • Format & Outcomes
  • 2

    Workspace

    • Introduction to the Workspace

    • Explore on your Own
  • 3

    Maps & Layers

    • Introduction to Maps and Layers

    • Explore on your Own
  • 4

    Assets

    • Assets & Asset Properties

    • Explore on your Own
  • 5

    Maintenance Management

    • Activity Definitions

    • Effective Activity Definition

    • Organizational Units

    • Unit of Measure

    • Explore On Your Own!
  • 6

    Resource Management

    • Resource Classifications

    • Resource Inventory

    • Explore on Your Own!
  • 7

    Strategic Maintenance Management

    • Introduction to Core Maintenance Plans

    • The Core Maintenance Plan Form

    • Completing Core Maintenance Plans

    • The Sync Work Program

    • Explore on Your Own

    • Introduction to Annual Work Plans

    • The Annual Work Plan Template Form

    • The Annual Work Plan Form
  • 8

    Service Requests

    • Introduction to Service Requests

    • Creating Service Requests

    • The Service Request Form

    • Completing Service Requests

    • Explore On Your Own!
  • 9

    Work Management | Tasks

    • Introduction to Tasks

    • Raising Tasks

    • The Task Form

    • Task Resources- Labor, Equipment, Materials

    • Completing Tasks

    • Explore On Your Own!
  • 10

    Work Management | Work Reporting

    • Introduction to Daily Work Reports

    • Creating Daily Work Reports and the Daily Work Report Form

    • The Daily Work Report Line Item Form
  • 11

    Work Management | Work Orders

    • Introduction to Work Orders

    • Creating Work Orders & The Work Order Form

    • Completing Work Orders

    • Explore on Your Own!
  • 12

    Work Management | Work Schedule

    • Introduction to Work Scheduling

    • Creating Work Schedules and the Work Schedule Form

    • Work Schedule Line Items
  • 13

    Super User Guide

    • dTIMS OM User Guide
  • 14

    Super User Certification

    • What to Expect

    • Super User Certification