Course curriculum

  • 1

    Getting Started

    • A Message from the Instructor

    • What is dTIMS Operations Management (OM)

    • Format & Outcomes
  • 2

    Workspace

    • Introduction to the Workspace

    • Explore on your Own!
  • 3

    Maps & Layers

    • Introduction to Maps and Layers

    • Explore on your Own!
  • 4

    Assets

    • Assets & Asset Properties

    • Explore on your Own
  • 5

    Resource Management

    • Resource Classifications

    • Resource Inventory

    • Explore on Your Own!
  • 6

    Strategic Maintenance Management

    • Introduction to Core Maintenance Plans

    • The Core Maintenance Plan Form

    • Completing Core Maintenance Plans

    • The Sync Work Program

    • Explore on Your Own

    • Introduction to Annual Work Plans

    • Annual Work Plan Template

    • Annual Work Plan
  • 7

    Service Requests

    • Introduction to Service Requests

    • Creating Service Requests

    • The Service Request Form

    • Completing Service Requests

    • Explore on Your Own!
  • 8

    Work Management | Tasks

    • Introduction to Tasks

    • Raising Tasks

    • The Task Form

    • Task Resources | Labor, Equipment & Materials

    • Completing Tasks

    • Explore On Your Own!
  • 9

    Work Management | Work Orders

    • Introduction to Tasks

    • Creating Work Orders & The Work Order Form

    • Completing Work Orders

    • Explore on Your Own!
  • 10

    Work Management | Work Reporting

    • Introduction to Daily Work Reports

    • Creating Daily Work Reports and the Daily Work Report Form

    • Daily Work Report Line Item Form
  • 11

    Operations Manager Guide

    • dTIMS OM Operations Manager
  • 12

    Operations Manager Certification

    • What to Expect

    • Operations Manager Certification